November 20, 2008
We’ve now had the opportunity to experience two of the Kanda sushi restaurants in Montreal, and after this second experience, I know we are never going back (you can read about the first experience here). Not because the food is bad – the sushi is actually pretty good, given it’s an all-you-can-eat sushi place – but the way we were treated that night was embarrassingly bad, and I think the reason why is just because it’s an all-you-can-eat sushi place.
Now, Kanda charges you $1 for any piece of sushi you order that you do not eat. That’s fine with me; otherwise, people would be wasting copious amounts of food. However, if you read my first review of Kanda (the one at 2045 Bishop), you know I was already suspicious of their sneaky ways. Our first order of sushi brought us, for example, about 4 pieces. We liked it, so ordered it again – however, this being the second round, and we’re obviously getting full, the same exact order suddenly yielded eight pieces. Makes you go hmmmm, no?
But that could’ve been an accident, right? No, apparently not. The Kanda on St-Catherine street, are not as subtle, and proved the blatant trickery they are attempting.
I really wished I had taken a photo of this, because it was such a desperate grab for our money that it was pathetically humorous. It wasn’t as though an extra piece or two of sushi slipped onto our plate come the second round – oh no. We order for the second time (so yes, we’ve eaten a ton of rice and fish already), and out comes this platter with about 18 pieces of tuna sashimi on it.
Okay, we know how to order sushi. We know to not order 18 pieces of the same thing on the second round of eating. And if we were going to order 18 pieces of the same thing, it would not be mediocre tuna! Soli called our server over, asked to see our menu, where the tuna order was now a big scratchout, with no clear number. Nice try. Soli told the server, you’re not charging us for this. The server humbly agreed.
When it comes time to pay, we’re told they don’t take Interac. No problem, there’s an ATM two feet away from the cash register. I forget the exact amounts, but let’s say the bill was $57, and (for some bizarre reason) I felt the need to give a $10 tip. I go to take $80 from the machine…I then take the one step from the machine back to the cash register, my $80 still in hand because a ¾ second step doesn’t necessitate you putting your money in your pocket just to pull it back out, and give it to her. I tell her, just give me $13 back. She tells me, you only gave $60. I look at the two feet of space, look back at her. We say no. And you know it’s no. Because you know you’re lying and you didn’t get the $1/sushi from us and you’ll get it any way you can, won’t you?
But, this is a food blog. So how was the food? Good enough that I would’ve gone back, if they hadn’t treated us like imbeciles.
537, rue Sainte-Catherine O
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